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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Cochran

July 8, 2026

1  out of  5
rating by Jason Cochran
"I can't say I have anything good to share. Somebody hit my car and my insurance went up. And then going in there and dealing with the one employee, Barb was terrible and she always was insulting to me. I feel like State farm and Matt Higgins ripped me off a lot of money."
We responded:
"I am not certain what caused you to leave this review. I do not have you listed as a client, nor has someone named Barb worked here for for almost a decade. "
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Hope Byers

July 2, 2026

5  out of  5
rating by Hope Byers
"Very helpful and explained everything, made the process very easy!!"
We responded:
"Thank you Hope, not only for the kind review, but for allowing my office and team the opportunity to assist you with your insurance needs. We truly appreciate it."
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Sheila Cradduck

June 18, 2026

5  out of  5
rating by Sheila Cradduck
"Great service, office goes above and beyond for its customers"
We responded:
"Thank you Sheila. We appreciate you taking the time to provide a review, and we appreciate the opportunity to assist you with you insurance needs. Thanks again. "
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Anna Ditz

June 11, 2026

5  out of  5
rating by Anna Ditz
"Chance was very helpful with quoting and policy setup! He is very thorough and willing to answer any questions you may have."
We responded:
"Thank you Anna for taking the time to write a review about your experience. It is greatly appreciated, as is the opportunity to assist you with your insurance needs. "
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Robin Roessler

June 3, 2026

5  out of  5
rating by Robin Roessler
"Chance was easy to discuss my insurance and life insurance needs after moving to PA. He efficiently handled the transfers and eased my mind. Thanks Chance!"
We responded:
"Thank you for the review! We genuinely appreciate you taking the time to leave this great feedback and we appreciate you as a customer as well. Thanks again."
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Eugene Lewis

May 27, 2026

5  out of  5
rating by Eugene Lewis
"The State Farm Rep Matty is so nice and great to work with"
We responded:
"Thank you for review and the kind words. I agree Mattison is great to work with. Thanks again. "
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William Shay

April 14, 2026

5  out of  5
rating by William Shay
"Well experienced and great service."
We responded:
"Thank you Shay for the kind review. We appreciate you, and the opportunity to assist you with your insurance needs. "
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John Colantonio

April 13, 2026

5  out of  5
rating by John Colantonio
"Subsequent to a recent move, we have had a number of questions and issues that needed to be resolved during the transition. Matt Higgins insurance via Chance Schmader has been tremendously helpful and patient in answering any questions and resolving any issues that have come up."
We responded:
"On behalf of Chance and the office, thank you for your review. It is always a pleasure to work with you. Hope you are enjoying your new home. "
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Julie Bullard

April 7, 2026

5  out of  5
rating by Julie Bullard
"Chance was very professional and understanding of what I needed. He was very quick in updating the address and providing the updated insurance cards and other documents we discussed."
We responded:
"Thank you for taking the time to review and share your experience. Chance is very good at what he does. We appreciate you and the opportunity to assist you with your insurance needs. Thanks again. "
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Kimberly Nichols

March 18, 2026

5  out of  5
rating by Kimberly Nichols
"Professional and knowledgeable service. However, I don't think I can fairly rate this based on my experience today because I was only getting a quote and I do not really have anything to compare it with yet, as far as reasonable rates, etc. are concerned.

However, based on past experiences, they provide " follow-up checks," to ensure I have the coverage I need or if I need to make changes. They want to ensure that they are doing everything they can for their customers and want to work through any issues/concerns that their customers may have by encouraging customers to reach out if/when an issue does arise."
We responded:
"Thank you Kimberly for the taking the time to provide a review. We appreciate you and look forward to assisting you with your insurance needs. "
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Jeff Farren

March 11, 2026

5  out of  5
rating by Jeff Farren
"Been with this company for my insurance for years never had a problem!!!"
We responded:
"Thank you Jeff."
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Tucker Preston

March 6, 2026

5  out of  5
rating by Tucker Preston
"Excellent service"
We responded:
"Thank you Tucker. I appreciate the opportunity for my office to assist you. "
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Linda

February 5, 2026

5  out of  5
rating by Linda
"I was very pleased with the pleasant,professional and efficient manner of Mattison Amsler. She was knowledgable and competent answering all my questions clearly and in language a lay person could understand. She researched all avenues and made my purchase and time spent a great experience. Auto/Truck/Renters insurance."
We responded:
"Thank kindly Linda for the wonderful review. Mattison is great at what she does and I am blessed to have her as part of my team. Thank you for the opportunity to serve you!"
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Jeanette Rupp

January 30, 2026

5  out of  5
rating by Jeanette Rupp
"I have known that for quite some time as an insurance agent and he is always been very kind and very good at his job finding the best possible rates for my insurance. Matt and his staff are very nice and accommodating people I would definitely recommend giving them a call or stopping into their office if you need a good insurance agent."
We responded:
"Thank Jeanette, not only for the kind review, but for the opportunity to assist you with your insurance. It is always a pleasure to work with you. "
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Zach Morrison

January 23, 2026

5  out of  5
rating by Zach Morrison
"I’ve been with Matt Higgins State Farm for several years now. I have always had fast professional service. They are very knowledgeable and help me through any questions or concerns I have. They keep in touch with me to make sure my needs are met and my coverage is still meets my needs. I would recommend them very highly."
We responded:
"Thank you Zach for very kind words. We truly appreciate the time and the opportunity to work with you. In addition, thank you for choosing my office for your insurance needs. My team and I truly appreciate it. "
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Stephanie Caylor

January 11, 2026

5  out of  5
rating by Stephanie Caylor
"I contacted the office through email and someone responded within a day! They also send me reminders and are just very helpful!"
We responded:
"Thank you Stephanie for taking the review. We appreciate your kind words and the opportunity to work with you!"
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mandy Weaver

January 5, 2026

5  out of  5
rating by mandy Weaver
"Great experience. Mattie made everything quick and easy. It was very hands off for me as the customer."
We responded:
"Thank you Mandy for the kind words. It is truly our pleasure to work with you! Thank you for the opportunity!"
Profile photo of Sara Reed

Sara Reed

January 5, 2026

5  out of  5
rating by Sara Reed
"Love Matt’s team! Had him for insurance since I got my first car"
We responded:
"Thank you Sara! It is always a pleasure for us to work with you! Thank you again for taking the time to write a review. Your time and patronage are greatly appreciated. "
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kelly quinn

December 5, 2025

5  out of  5
rating by kelly quinn
"Chase answered and explained things so clearly and really gave me clear digestible information to make my best choices while being super patient and kind . Thank you!"
We responded:
"Thank you Kelly for taking the time to write such a nice review. Your time and business is appreciated. I will definitely pass on your sentiments to my team. Thanks again. "
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Keith E

December 4, 2025

5  out of  5
rating by Keith E
"Chance.... thanks again for the awesome service today! My 1st time ever changing insurance & he made it so easy. Ever need insurance, this is the agent to see."
We responded:
"Keith, I, along with Chance and our team, thank you so much for your kind review! In addition, thank you for the opportunity to assist you with your insurance needs. It is truly our pleasure to work with you! "
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Riley Slagle

November 7, 2025

5  out of  5
rating by Riley Slagle
"Very good to work with especially with chance very good and knowledgeable and really good as his job he is willing to do anything for the customer very valuable to the company"
We responded:
"Thank you Riley! We appreciate your great review, and the opportunity to assist you with your insurance needs. Chance is excellent to work with as well. Thanks again."
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Colton Hards

November 7, 2025

5  out of  5
rating by Colton Hards
"Good customer service and professional"
We responded:
"Thank Colton. We appreciate you and the time you took to post a review. It is our pleasure to work with you. "
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Travis Carroll

October 20, 2025

5  out of  5
rating by Travis Carroll
"Great service and a team of helpful employess"
We responded:
"Thank you Travis. Your business and review are both greatly appreciated. I am blessed to have a great team. Thanks again. "
Profile photo of Jennifer Hurrelbrink

Jennifer Hurrelbrink

October 17, 2025

5  out of  5
rating by Jennifer Hurrelbrink
"I switched to Matt Higgin State Farm and the service has truly been amazing and they are so very helpful and saved me big time on my car insurance! So glad I switched!"
We responded:
"Thank you Jennifer! We appreciated your words and are thankful to have the opportunity to serve you."
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shawn morgan

October 10, 2025

5  out of  5
rating by shawn morgan
"Had a conversation through texting about my coverage concerning towing."
We responded:
"Thank you Shawn. I appreciate your business, and my team and I also appreciate your review. "